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Terms of Service

Last Updated: February 4, 2025

Terms of Service for Hirefy

Last Updated: February 4, 2025

1. Agreement to Terms

By accessing or using Hirefy ("Service," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these Terms, you may not access the Service.

Important: These Terms contain a binding arbitration clause and class action waiver (Section 14), which affect your rights to resolve disputes.

2. Description of Service

Hirefy is an AI-powered resume optimization platform that:

  • Analyzes resumes for ATS (Applicant Tracking System) compatibility
  • Provides keyword suggestions and formatting recommendations
  • Offers industry-specific resume improvement tips
  • Tracks resume optimization progress over time
  • Provides resume scoring and feedback

Hirefy is a tool to improve your resume. We do not:

  • Guarantee job placements or interviews
  • Write or create resumes from scratch
  • Provide career coaching or counseling services
  • Apply to jobs on your behalf

3. Eligibility

To use Hirefy, you must:

  • Be at least 18 years old (or age of majority in your jurisdiction)
  • Be at least 13 years old with parental consent
  • Have the legal capacity to enter into binding contracts
  • Not be prohibited from using the Service under applicable laws

By using the Service, you represent and warrant that you meet these requirements.

4. Account Registration

4.1 Account Creation

To access certain features, you must create an account by providing:

  • Valid email address
  • Secure password
  • Any additional required information

4.2 Account Security

You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized access

We are not liable for any loss or damage from your failure to maintain account security.

4.3 Accurate Information

You agree to provide accurate, current, and complete information and to update it as necessary. We reserve the right to suspend or terminate accounts with false or misleading information.

5. Subscription Plans and Billing

5.1 Subscription Tiers

We offer multiple subscription plans:

  • Free Plan: Limited features with usage restrictions
  • Monthly Plan: Full features with monthly billing
  • Yearly Plan: Full features with annual billing at discounted rate

Current pricing is available at https://hirefy.careers/pricing

5.2 Free Trial

New users may receive a free trial period. You will not be charged until the trial period ends. You must cancel before the trial ends to avoid charges.

5.3 Billing

  • Payment Processing: Payments are processed through RevenueCat and Stripe
  • Automatic Renewal: Subscriptions automatically renew unless you cancel
  • Price Changes: We may change prices with 30 days' notice
  • Billing Cycle: You will be charged at the beginning of each billing period
  • Payment Methods: Credit card, debit card, or other methods we support

5.4 Taxes

Prices do not include applicable taxes. You are responsible for all taxes associated with your subscription.

5.5 Failed Payments

If a payment fails:

  • We will attempt to charge your payment method again
  • Your access may be suspended after 7 days
  • Your account may be canceled after 30 days
  • You remain responsible for all unpaid amounts

6. Cancellation and Refunds

6.1 Cancellation

You may cancel your subscription at any time:

  • Via app settings
  • By contacting contact@hirefy.careers
  • Cancellation takes effect at the end of your current billing period
  • You will retain access until the end of your billing period

6.2 Refund Policy

30-Day Money-Back Guarantee:

  • New subscribers can request a full refund within 30 days of initial purchase
  • Email contact@hirefy.careers with your request
  • Refunds are processed within 5-10 business days
  • Only applies to first-time purchases

After 30 Days:

  • Subscriptions are generally non-refundable
  • Exceptions may be made at our sole discretion
  • Partial refunds are not provided for unused time in a billing period

Free Trial:

  • No refund necessary if you cancel during the trial period
  • You will not be charged if you cancel before the trial ends

7. Acceptable Use Policy

7.1 Permitted Use

You may use Hirefy only for lawful purposes and in accordance with these Terms.

7.2 Prohibited Activities

You agree NOT to:

Content-Related:

  • Upload resumes containing false, misleading, or fraudulent information
  • Submit content that violates intellectual property rights
  • Upload malicious code, viruses, or harmful software
  • Use the Service to discriminate based on protected characteristics

Technical Restrictions:

  • Reverse engineer, decompile, or disassemble the Service
  • Use automated systems (bots, scrapers) without permission
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the Service
  • Bypass any security measures or rate limits

Commercial Restrictions:

  • Resell or redistribute the Service without authorization
  • Use the Service for competitive purposes
  • Create derivative works without permission

Misuse:

  • Share your account credentials with others
  • Create multiple accounts to abuse free trials
  • Use the Service to spam or harass others

7.3 Consequences of Violation

Violation of these Terms may result in:

  • Warning or suspension of your account
  • Immediate termination without refund
  • Legal action if necessary
  • Reporting to appropriate authorities

8. Intellectual Property Rights

8.1 Hirefy's IP

The Service and its original content, features, and functionality are owned by Hirefy and protected by:

  • Copyright
  • Trademark
  • Patent
  • Trade secret
  • Other intellectual property laws

You may not copy, modify, distribute, sell, or lease any part of our Service without express written permission.

8.2 Your Content

You retain all rights to your resume content and any materials you upload. By using the Service, you grant us a limited license to:

  • Store and process your resume content
  • Use AI/ML to analyze and provide recommendations
  • Display your content back to you
  • Create anonymized data for improving our Service

We will never:

  • Sell your resume content to third parties
  • Share your personal information without consent
  • Use your resume for purposes other than providing the Service

8.3 Feedback

If you provide feedback, suggestions, or ideas about Hirefy, you grant us an unlimited, irrevocable license to use such feedback without compensation.

9. AI and Resume Processing

9.1 AI Analysis

Our Service uses artificial intelligence to analyze your resume. You acknowledge:

  • AI suggestions are automated and may not be perfect
  • You are responsible for reviewing and approving all changes
  • AI is a tool to assist, not replace, your judgment
  • Results may vary based on individual circumstances

9.2 No Guarantees

While we strive for accuracy, we do not guarantee:

  • Specific ATS scores or improvements
  • Interview invitations or job offers
  • That all suggestions will be applicable to your situation
  • Complete accuracy of AI-generated recommendations

9.3 Human Review

You should always review AI suggestions with human judgment before:

  • Submitting your resume to employers
  • Making significant career decisions
  • Relying on automated scores or feedback

10. Disclaimers and Limitations of Liability

10.1 Service "As Is"

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • MERCHANTABILITY
  • FITNESS FOR A PARTICULAR PURPOSE
  • NON-INFRINGEMENT
  • ACCURACY OR RELIABILITY

10.2 No Professional Advice

Hirefy does not provide:

  • Legal advice
  • Career counseling
  • Professional resume writing services
  • Employment placement services

Always consult with qualified professionals for specific advice.

10.3 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, HIREFY SHALL NOT BE LIABLE FOR:

  • INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
  • LOSS OF PROFITS, REVENUE, DATA, OR USE
  • BUSINESS INTERRUPTION
  • FAILURE TO OBTAIN JOB INTERVIEWS OR EMPLOYMENT

Maximum Liability: Our total liability for any claim shall not exceed the amount you paid us in the 12 months preceding the claim, or $100, whichever is greater.

10.4 Exceptions

Some jurisdictions do not allow limitation of liability for certain damages. In such cases, our liability shall be limited to the maximum extent permitted by law.

11. Indemnification

You agree to indemnify and hold harmless Hirefy, its affiliates, officers, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:

  • Your use of the Service
  • Violation of these Terms
  • Violation of any third-party rights
  • Content you upload or submit

12. Third-Party Services

Our Service integrates with third-party services:

  • Payment Processing: Stripe, RevenueCat
  • Cloud Hosting: AWS
  • AI Providers: OpenAI, Anthropic
  • Analytics: Google Analytics

We are not responsible for the practices or services of these third parties. Use of third-party services is subject to their own terms and privacy policies.

13. Modification of Service and Terms

13.1 Service Changes

We reserve the right to:

  • Modify or discontinue features at any time
  • Add new features or services
  • Change pricing with 30 days' notice for existing subscribers

13.2 Terms Updates

We may update these Terms from time to time. We will notify you of material changes by:

  • Email notification
  • In-app notification
  • Posting updated Terms with a new "Last Updated" date

Your continued use after changes constitutes acceptance of the new Terms.

14. Dispute Resolution and Arbitration

14.1 Informal Resolution

Before filing a claim, you agree to contact us at contact@hirefy.careers to seek informal resolution. We will attempt to resolve disputes within 30 days.

14.2 Binding Arbitration

READ CAREFULLY: Any dispute arising from these Terms or the Service shall be resolved by binding arbitration, NOT in court, except as described below.

Arbitration Rules:

  • Governed by the American Arbitration Association (AAA) Consumer Arbitration Rules
  • Conducted via phone, online, or in-person in your location or San Francisco, CA
  • Arbitrator's decision is final and binding
  • You waive your right to a jury trial

14.3 Exceptions to Arbitration

You may bring claims in small claims court if they qualify. Either party may seek injunctive relief in court for intellectual property infringement.

14.4 Class Action Waiver

YOU AGREE THAT DISPUTES WILL BE RESOLVED ON AN INDIVIDUAL BASIS ONLY. YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION OR CLASS-WIDE ARBITRATION.

14.5 Opt-Out

You may opt out of arbitration by sending written notice to contact@hirefy.careers within 30 days of first using the Service. You must include your name, address, and a clear statement that you wish to opt out.

15. Termination

15.1 Termination by You

You may terminate your account at any time by:

  • Canceling your subscription in app settings
  • Contacting contact@hirefy.careers
  • Following the account deletion process

15.2 Termination by Us

We may suspend or terminate your account:

  • For violation of these Terms
  • For non-payment
  • For fraudulent activity
  • At our discretion with or without cause (with refund of unused subscription time)

15.3 Effect of Termination

Upon termination:

  • Your access to the Service will cease
  • Your data will be deleted according to our Privacy Policy (typically within 30 days)
  • You may request immediate data deletion
  • Outstanding payments remain due

16. General Provisions

16.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Hirefy.

16.2 Governing Law

These Terms are governed by the laws of the State of California, USA, without regard to conflict of law provisions.

16.3 Severability

If any provision is found unenforceable, the remaining provisions remain in full effect.

16.4 No Waiver

Our failure to enforce any right or provision does not waive that right or provision.

16.5 Assignment

You may not assign these Terms without our consent. We may assign these Terms to any successor or affiliate.

16.6 Force Majeure

We are not liable for delays or failures due to events beyond our reasonable control (natural disasters, pandemics, government actions, etc.).

16.7 Notices

Notices to you will be sent to your registered email address. Notices to us should be sent to contact@hirefy.careers.

17. Contact Information

For questions about these Terms, contact us:

Hirefy Legal Team

  • Support: contact@hirefy.careers
  • Website: https://hirefy.careers

By using Hirefy, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

Last Updated: February 4, 2025